Security Architecture
"We are intentionally strict about data usage boundaries. We never sell your data, never build cross-user profiles, and never train machine learning models on personal inbox content."
How Your Data Is Handled
We only process the minimum data required to power your feed experience.
Email & feed sources:
- We only read the Promotions and Updates categories of a connected Gmail account, plus Social if you turn it on.
- We ignore primary inbox content entirely.
- We process metadata such as sender, subject, and timestamps to organize your feed.
- Optional AI features, such as Auto Tagging, stay off until you turn them on, and only ever receive public information about a source — never your emails. See the Privacy Policy.
Content Storage Modes
Depending on your deployment (Cloud vs Community Edition), data is handled differently:
Privacy Mode
- The only mode on Neuplace Cloud
- Email bodies are never written to our database, only cached briefly (up to 15 minutes)
- Content is fetched securely from Google APIs on demand
Performance Mode
- Available in the upcoming Community Edition
- Newsletter content is stored locally for instant loading
- Storage optimized for your own private hardware
Authentication & Token Security
Credentials are never stored in a readable form:
- Google authorization tokens are encrypted before they are stored.
- Passwords are kept only as one-way hashes.
- No credential is ever stored in plain text.